Refunds & returns policy

At Velocity Grip, we want every Gaelic footballer to feel fully confident in our GAA gloves . If you need to make a return or exchange your order, we are here to ensure the process is clear, fair, and straightforward.

Frequently asked questions

Find all the details regarding return timeframes, condition requirements, postal instructions, and our quality guarantee for our GAA gloves.

How many days do I have to return or exchange my gloves?

If you purchase our GAA gloves online, you have the right to cancel your order and return the goods within 14 days of receiving them. If you wish to return your order, please contact us at [[info@velocitygrip.ie]] within 14 days of delivery.

What condition must the gloves be in for a refund?

To be eligible for a refund or size exchange, your gloves must be unused, unworn, and in their original condition. Please make sure the gloves are clean, undamaged, and returned with all original packaging and tags attached where applicable. Proof of purchase is required, and all items are inspected before a refund is processed.

Who covers return postage and how do I send items back?

Customers are responsible for the cost of return postage unless the item received is faulty, damaged, or incorrect. Please reach out to us at [[info@velocitygrip.ie]] before posting your return so we can provide complete dispatch instructions. We strongly advise using a tracked postal service, as Velocity Grip cannot be held responsible for packages lost or damaged in transit.

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